Monday, December 18, 2017 
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Casino Mystery Shopping

Our casino mystery shopping programs are an invaluable tool to ensure that your operation is running as smoothly and efficiently as possible. We are able to evaluate your customer service at every potential touch point, including hotel and valet staff, arcade, slot, and table attendants, bar staff and servers, restaurant employees, retail staff, cage attendants, janitorial and maintenance staff, and much more. With so many potential customer interactions it is crucial that you constantly assess your staff and provide corrective training and rewards programs to maintain an exceptional customer experience. Our mystery shopping and market research programs arm you with the actionable data you need to have the edge over your competition.

If you would like to have an Imyst representative contact you, please fill out a brief form and send us a contact request by clicking here.

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