Audio and video recorded mystery shopping programs are an invaluable tool to proactively ensure your employees are adhering to company training and standards.
Along with standard mystery shopping reports, we also provide shoppers with hidden audio and video recording capabilities, which are an excellent complement to your traditional mystery shopping program. With the ability to listen and view exactly what your employees are saying and doing, you can take your employee training to a whole new level.
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We work with clients in almost every industry providing cutting-edge mystery shopping and customer service solutions. Please select your industry below to see how we can help you.